-Hi Jessica, I am writing this letter regarding my experience with buying a pre-owned vehicle from Trucks and Trails Super Center. The sales associate who assisted me with my purchase of my sixth vehicle, was Jessica Mildenberger. She is truly a professional and caring person that I have had the pleasure of working with for purchasing a pre-owned vehicle. I have purchased 5 other vehicles in the past, 2 were from a private owner and 3 were from a car dealership. I must admit that the process has always been long and very time consuming and overwhelming. She has made this whole buying experience a short and simple process. She catered to my family’s needs of working out a time and place to meet and show the vehicle and not her own hours of working at the dealership. She made the effort to stay in contact with me regarding the vehicle that I was interested in purchasing every day either by telephone or email. She answered all my questions in a positive way and even when she didn’t have a direct answer she offered to get a solution to the problem. I am completely satisfied with my vehicle other than a few scratches and dents, it’s in good condition. She even worked with me on the financing and offering different options for an extended warranty. She has evened followed up with after my purchase to make sure that I was still happy with my vehicle. She has even referred me to someone locally that could tint my windows. In my opinion Jessica has gone above and beyond my expectations. My family will happy in driving this vehicle for years to come. I would be happy to refer her some new clients and even do business with her again in the future. Jessica is a Rockstar!!! Thanks again Jessica for all you have done for me and my family.
Tonya Sharper, Tallahassee Fl
-Just wanted to drop a note saying how much my family and I appreciate the quick turn around on delivering our new previously loved golf cart. Shane was very helpful with figuring out which options we needed for the cart. It was exactly what we needed! I highly recommend talking to these guys first if you need a golf cart. Even the owner of of the dealership personally came to my house on his way home with a quick and easy replacement part that made our cart perfect. Excellent service, I wouldn't hesitate ordering an accessory or buying again from TNT.
Dr. M. Miller
-Bright and Early .... the new cart arrived at my front door step.....
I didn't look at the time but it was around 8AM...
Un loaded ...signed the invoice, gave the young fella a bunch of $$$$
Took a test run..
Perfect...!!! and yes it is FAST!!!!!
Body and all in excellent/like new shape...!!!!
Shane thanks for all especially the less than 24 service from "OK we got a deal" to the cart arriving at my front door.....
and remember I'm hundreds of miles away!!!
What more can I say .. !!!
Thanks and I will send all the foilks I can to see you when they need a cart!!!
-The Trucks and Trails sales staff was courteous and helpful which actually made our buying experience fun. The service department was receptive and quick to handle any issues and to answer any questions we had. They are focused on caring for the customer and providing superior service and they have succeeded in doing just that.
-Buying a vehicle from TNT really is as easy as 1,2,3! Step 1, find Mark Mildenberger, step 2, find the vehicle you want, step 3, leave happy! Mark is super friendly and will go above and beyond to make sure you're satisfied, the prices are amazing and the process is painless. I know all of my future vehicle purchases will be this wonderful because I will always make TNT my first stop when I'm looking for a new or used vehicle.
-TNT is very easy and pleasant to deal with. Excellent in communications
and customer service departments.
Any problems, which have been very few, have been handled very quickly
and to my satisfaction.
I would recommend them to any of my friends and family.
-I've bought and sold a few carts and have had pretty good luck with previous sellers, but none compare to my experience with mark and trucks and trails. i bought one cart and some accessories from mark and i was blown away with what i received from mark and the crew at trucks and trails. the preofessionalism there is by far the best around. and now i have bought several carts and plan on buying many more as well as accessories from mark as i have nothing but trust in him as well as the rest of these guys. when you deal with them, you just don't develop a buyer -seller relationship, you'll develop a friendship that will last from now on
-"Working with Mark and the entire TNT team has been one of the easiest purchasing experiences I've ever had. Mark was very professional and added just the right amount of Southern hospitality to make the experience a pleasure. He answered all my questions, kept me informed of the progress of my order, and continued to follow up after my purchase. I would highly recommend Mark and TNT to anyone. I will certainly be looking to them for my future purchases."
I want to thank you for the very professional way my family and I were treated during our recent visit to your business which resulted in our purchase of our first golf cart. I was very apprehensive about buying a "used" vehicle of any type as I have never bought any vehicle in my life that wasn't new. You and your staff answered all our questions no matter how simple or uninformed they may have seemed. We never felt pressued to buy and were encouraged to research and compare your quality as well as your prices.Our many phone calls were returned promptly. Shane was obviously very knowledgeable, and really helpful,informative and honest in providing us with advice and information. I have already recommended your business to several people, including my brother who may be shopping for a vehicle in the near future. Thank you again for a great experience.
-I would have never imagined I could purchase a golf cart on the internet but Mark and the staff at TNT made that possible. From my first communication until well after the cart had been delivered, Mark and his staff went out of their way to make sure everything was perfect. I could not be more pleased with my cart purchase and would highly recommend Mark and TNT to anyone who is interested in the purchase of a golf cart. You will not be disappointed.
Ralph Romano, PGA Professional
Port St. Lucie, Florida
-I wanted to thank Trucks and Trails in Thomasville for Alvin Barber and the help I recieved in purchasing an auto. I searched for several months to find the right car and the right deal. My Credit wasn't the best so it made the search even harder. After speaking with Alvin he assured me that he would earn my business and HE DID! I only had to put down $700 and I was able to walk away with a 2008 Vehicle. I also brought my aunt up there and they were able to work out a great deal on a 2009 vehicle....ALL THANKS TO ALVIN! This has been the easiest car I ever bought and the most pleasant DEAL! Alvin is Very professional and Caring!
Yolanda Williams/Mary Washington
-I HAVE BOUGHT 5 CLUB CAR PRECEDENT FROM MARK. IF HE TELLS YOU HE IS GOING TO DO SOMETHING - MARK IT DOWN HE WILL DO IT.NICE GOLF CARTS. THANKS.
JACKIE L MITCHELL,MS.
-I wish to thank you and your co-workers for the advise and help with my purchases from Trucks and Trails this past year.
Without your help I would have made three long trips down and back for my Club Car Precedents and body parts.
It was a pleasure dealing with you with straight answers to my questions without the BS that may dealerships give you. I hope this comming golf/camping season is kind to us both. I look forward to many more purchases from Trucks and Trails.
-Christy was very professional in all her work. I was totally Suprised when you said she has only been here a few weeks. She said she felt like a traitor going over to the toyota place with me. She is a lot of fun and a BIG people Person. I think personally she will go a long way in this business. I really enjoyed her working with me and i would recomend any of my friends to see her about buying a car.
Rosemary Simmons -2006 Volvo
-Thank you so much Mark!!! :) I will let you know as soon as we receive them... You are the best at what you do... A rare gem when it comes to customer service... 5 star excellence!!!
The Andrews family
-Got it! Man you all do a good job. Hopefully I can send you all some business from buddies that own carts.
pleasure doing business with you.
-The internet makes shopping for cars really easy. But no matter what you have to make your way to a dealer. And luckily we ended up at TNT! Steve and Jessica were a huge help in getting us into our 'new' Dodge Charger. They stayed late for us to come up from Tallahassee and gave us a great deal. Thanks.
Bruce Ryan and Joan Himler